1. Who We Are

Skill Versed Ltd is a private limited company registered in England and Wales.

Registered Office:
275 New North Road #3002
London, England N1 7AA

Company No: 16826429

We are the Data Controller for the personal data collected through our websites, applications, and related platforms.

For any privacy-related inquiries, please contact us at info@skillversed.com.

2. Information We Collect

• Contact Information: Full name, email address, phone number, job title, and mailing address.
• Account Data: Username, encrypted passwords, preferences, and profile details.
• Transaction Data: Course purchases, payment confirmations, and billing history (excluding full payment card numbers or banking credentials).
• Learning Activity: Course enrolments, session attendance, progress reports, assessments, and issued certifications.
• Communication History: Messages, feedback, queries, or support requests you share with us.
• Device & Technical Data: Browser type, IP address, operating system, device type, and approximate geographic location.
• Usage Data: Pages visited, session duration, navigation patterns, and engagement metrics on our platforms.

We do not intentionally collect special category (sensitive) personal data unless expressly required and with your consent.

3. How We Use Your Information

• Creating and managing your account on our learning platform.
• Delivering course content, certifications, and related services.
• Processing payments and maintaining accurate transaction records.
• Personalising your user experience and content recommendations.
• Communicating important updates, service changes, and marketing content (where you’ve opted in).
• Providing customer service and technical support.
• Analysing performance, improving our content, and enhancing site usability.
• Preventing fraud and ensuring compliance with our Terms & Conditions.
• Meeting legal, tax, or regulatory obligations under UK law.

Skill Versed does not sell, rent, or trade your personal data to any third parties.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Maintain secure login sessions.
• Store user preferences and learning progress.
• Analyse site traffic and improve functionality.

You can manage or disable cookies in your browser settings. Disabling essential cookies may affect platform functionality.

For more details, please refer to our Cookie Policy.

5. Information Sharing

We may share data only when necessary and under lawful basis with:

• Internal teams and authorised employees who manage course delivery or customer support.
• Service providers assisting with hosting, analytics, payments, or communication tools — under strict confidentiality and data-processing agreements.
• Government bodies or regulators, when disclosure is required to comply with legal obligations (e.g., HMRC, ICO, or law enforcement).
• Professional advisers such as auditors, legal consultants, or accountants when necessary.

We ensure all third-party partners adhere to UK GDPR and data-protection requirements.

6. International Transfers

Where data is transferred outside the UK, we ensure appropriate safeguards such as:

• Adequacy decisions approved by the UK Government.
• Standard Contractual Clauses (SCCs) approved by the ICO.

These measures ensure your data receives equivalent protection abroad.

7. Data Retention

We retain personal data only as long as necessary for:

• Fulfilling the purposes outlined in this policy.
• Complying with legal, tax, and accounting obligations.
• Maintaining valid course and certification records.

After this period, data will be securely deleted or anonymised following UK GDPR standards.

8. Your Rights Under UK GDPR

You have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Rectification: Request correction of inaccurate or incomplete information.
• Erasure: Request deletion of your data, subject to legal retention requirements.
• Restriction: Ask us to limit processing under certain conditions.
• Data Portability: Receive your data in a structured, machine-readable format.
• Objection: Object to processing for direct marketing or legitimate interests.
• Withdraw Consent: Withdraw consent for processing or marketing communications at any time.

To exercise these rights, email info@skillversed.com or support@skillversed.com.

If unsatisfied, you may lodge a complaint with the ICO at https://ico.org.uk.

9. Data Security

We implement industry-standard technical and organisational measures to protect your data, including:

• Encrypted data transmission (SSL/TLS).
• Restricted access based on operational necessity.
• Regular system monitoring and vulnerability assessments.
• Staff training and confidentiality policies.

While we take all reasonable steps to secure data, no online system can be guaranteed 100% secure.

10. Children’s Privacy

Our services are intended for individuals aged 16 and above. We do not knowingly collect or store personal information from children under 16. If such information is identified, it will be promptly deleted.

11. Updates to This Policy

We may update this Privacy Policy to reflect service changes or legal developments. The latest version will always be posted on our website with an updated “Last Updated” date. We encourage you to review it periodically.

12. Contact Us

Skill Versed Ltd
275 New North Road #3002
London, England N1 7AA

Email: info@skillversed.com
Support: support@skillversed.com

For privacy-related queries, you may also contact our designated Data Protection Officer (DPO) via the above email.